Ans - Yes for some selected items only, it should be mentioned there in the respective description of those products.
Ans - It's quite easy! To Place an order, just follow a few steps.
(1) Open an account/Register to Holysab, (you can also proceed as a Guest)
(2) Select your item from a wide variety of products and add it to the Cart Proceed to Cart and proceed to Purchase.
(3) Choose the payment method and fill in the details for the method you selected.
(4) Enter Address and other Delivery details
(5) Place the Order
(6) You will receive a confirmation email.
Ans - Holysab will happily honour any valid warranty claims, provided a claim is submitted within the mentioned warranty period.
Customers will be required to pre-pay the return shipping, however, we will reimburse you upon successful warranty claim. Upon return receipt of items for a warranty claim, you can expect Holysab to process your warranty claim within 7 days.
Once the warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
Ans - 18K gold is 75% purity level, 14K is 58.3% purity level, and 10K is 41.7% purity level. As you can see, the higher the karat number, the more pure gold comprises the metal.
Anything other than 24K is mixed with metals such as copper, nickel, and silver to create an alloy.
Ans - While you may only need to have your ring professionally cleaned once or twice a year, it is best also to clean your ring at home using gentle products on a weekly/bi-weekly basis. More Jewellery Care instructions are available in each product’s description.
Ans - Yes, but we don’t charge separately. It's included in the price shown.
Ans - We have jewellery in Silver, Gold, Stainless Steel, Brass and Crystal. For each item, it's mentioned in the Description.
Transit Time Domestically
In general, domestic shipments are in transit for 3 - 4 days
Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier service available to particular destinations. We are able to offer a more specific estimate when near checkout.
Same Day Dispatch Cutoff Time
Orders placed before 02:00 PM - United Kingdom (GMT+1) will be dispatched the same day, otherwise, within the next business day. For more details visit our Shipping Page
Ans - We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For more information, you can visit our Refund Policy Page.